Terms and conditions

Last update: September 2021.

The Present Terms and Conditions constitute a legally binding agreement between the you (“User”or “you”or “your”) and Oro Real s.r.o., as hereafter defined.

The Present Terms and Conditions are regulating the access and use of the Website  as well as any other services, application related or connected thereto by using our portals, you are agreeing to these Terms. If you do not agree to these Terms, then you are not allowed to use this Site and should immediately terminate such usage.

The Present Terms and Conditions may refer to our Privacy Policy, which also applies to the use of the Website.

  1. Definitions

“Account” is defined as the established relationship between User and a computer, network or information service giving access to the Service.

“Company” is defined as Oro Real s.r.o.

“Oro Real s.r.o.” is defined as Oro Real s.r.o., a Czech law Limited Liability Company (“Společnost s ručením omezeným”) incorporated under the laws of the Czech Republic with registered address at “Strnadových 1007/5, Vysočany, 190 00 Prague 9, Czech Republic.

“Service” is defined as the Content provided to you by the Website via the Account.

“Terms” is defined as the present Terms and Conditions.  

“User” is defined as the person making use of the Service.

“Website” is defined as our portals.

  1. Access and Registration

You may need to register for a User account in order to make use of the Service. Any registration information that you provide to us must be accurate, current, and complete. You must also update your information so that Company may send notices, statements, and other information to you by email or through your account. You are responsible for all actions taken through your accounts.

You are solely responsible for your interactions with other users. Company does not carry out any checks on any prospective users, so please take care what information you share with others.

For more information regarding the data we collect from you and how we use it, please consult our Privacy Policy.

  1. Subscription and Invoicing

3.1. Definitions

In this section and in the rest of the present Terms the following words have the hereafter meaning.

“Invoicing date” is defined as the day on which the Company is charging the Credit card provided by the User.

“Payment period” is defined as a one-month period for which the User is being invoiced by the Company.

“Period” is defined as period of one month and is offered as monthly renewal packages.

3.2 Subscription

We offer our users subscription packages for further access to features and areas within the Site. You may find detailed information regarding different packages and subscription plans (“Subscription”) in the relevant part of the Site.

In general, we offer trial 3 days period option for and monthly renewal packages .

Your trial period will begin upon receipt of the product.

Subscriptions will automatically renew at the end of any Period. You agree that your account will be subject to such automatic renewal.

3.3. Invoicing and Payment

User will provide the Company with valid and updated credit card information. By doing so, Userr authorizes the Company to charge such credit card for the use of the Service for the Period to come and any renewal subscription Period(s) as described in clause 3.1.

Such charges will be made in advance, when each Period expires.

User is responsible for providing a valid and updated credit card information at the time of purchasing the Service and notifying Company of any changes to such information.

Where Subscription changes in price, we will provide you with as much notice as we can, and you may cancel your Subscription at any time. By continuing to use the Service, you agree to any such price change.

3.4. MasterCard disclaimer

For all MasterCard transactions ONLY, within 1 day, you will receive an email requiring your response to activate the monthly auto-ship program. If you are happy with the Product, you are required to consent to the monthly auto-ship program in order to receive additional product.

  1. Cancellation and Termination

4.1. Voluntary termination

You may terminate your trial or monthly membership at any time, for any reason, by following the instructions in relevant part of the Site.

You may cancel your subscription with us in the following ways: (i) by visiting the “My Account” section of the Website and following the relevant link to Remove Your Account; (ii) by submitting a Cancelation Subscription form; (iii) by contacting our Support with the respective request.

To be considered by the Company, the termination instruction must be done before the end of the Period. Every termination instruction submitted after the invoicing date, will only be effective after the end of such Period. 

4.2. Company’s termination

Company may terminate your Account at any time without notice if it believes that you are in breach of these Terms. In the event of such termination, you will not be entitled to any refund. After your Account is terminated, these Terms except those which are intended to survive termination, will expire.

A breach of these Terms of Use may result in us taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our site (including, without limitation, your Account, if applicable);
  • immediate, temporary or permanent removal of any Contributions (as defined above) by you to our site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

The Company excludes liability for actions taken in response to breaches of these Terms. The responses described in these Terms are not limited, and we may take any other action that we reasonably deem appropriate.

If, as a result of any action taken pursuant to this section, we close your Account (if applicable), all data and information in and relating to that Account will be deleted and lost. We will not be liable to you for any such deletion or loss.

Except where indicated in these Terms, we do not provide any refunds for any partial-month subscription periods or unused services. If you cancel your subscription, you will have access to the services till the end of the Subscription period. No payments will be charged by us in the following months.

  1. User’s Obligations

5.1. General obligations

Company takes the conduct of its users very seriously. By using the Services, you agree that you will not:

  • Use the Service for any illegal purpose;
  • Use the Service in a way which is prohibited by these Terms;
  • Request money from or defraud any other users;
  • Impersonate any person or post any images of another person without his or her permission;
  • Post content to intentionally intimidate, annoy, threaten or harass any person post any content that violates or infringes any third party’s rights, including any intellectual property rights;
  • Post content which is inaccurate or misleading;
  • Use the Service to send spam, junk or chain mail, or to advertise or promote commercial endeavours;
  • Post any content that is threatening, sexually explicit or pornographic, incites violence or contains violence;
  • Post any content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • Reveal another person’s personal information without his or her permission.
  • Use another user’s Account;
  • Create another account if we have already terminated your account, unless you have our permission;
  • Register for more than one account;
  • Post, copy, modify, disclose or distribute any confidential information, any content which is subject to third party rights without first obtaining the approval of that third party (eg. a professional photograph).

By registering on Site, you represent and warrant that you are at least 18 years old. Registration on Site is void where prohibited. By using Site, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all of the Terms. You may not authorize others to use your Account, and you may not assign or otherwise transfer your Account to any other person or entity.

You agree to compensate Company for any claim or damages (including any legal fees in relation to such claim or damages) demanded by a third party in respect of any matter relating to or arising from any breach or suspected breach by you of these Terms or the rights of a third party.

5.2. Password and Account

You will be responsible for tracking all activity for each user account, and you agree to: (a) maintain the security of all passwords and usernames; (b) notify the Company immediately of any unauthorized use or other breach of security; and (c) accept all responsibility for activity that occurs under each user account. The Company reserves the right to monitor downloads and user activity to ensure compliance with the present Terms of Use. If the Company determines that you are in breach of this or any other term of the present Terms of Use, it may suspend access to your account and seek further legal remedies according to clause 4.

 

  1. Content.

You may submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address or give any form of misleading information as to the content’s origin. We reserve the right to remove any such content. We are neither responsible nor liable for any content posted by you or a third party.

All emails, content posted, and any submitted material sent to the email addresses of Company become the property of Company. You agree that anything sent to us by you is something to which you own the rights, and that you grant us the rights to use such information.

  1. External Site Links

If parties other than Company offer productsor services on our Site, we provide links to those sites; however, we are not responsible for examining or evaluating those sites, and we do not assume any responsibility or liability for the actions, product, and content of all these and any other third parties.

Links to third-party sites do not imply Company’s sponsorship or endorsement of those sites or products. Your use of such sites is at your own risk, and you should carefully review their privacy policies and other terms and conditions of use.

Where our site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have not reviewed those websites or resources, and we have no control over or responsibility for the contents of them.

  1. Responsibilities

The Service is provided on an “as is” basis and Company grant no warranties of any kind (whether express, implied, statutory or otherwise) with respect to the service Company does not represent or warant that (a) the Service will be uninterrupted, secure or error free, (b) any defects or errors in the Service will be corrected, or (c) that any content or information you obtain on or through the services will be accurate.

Company does not carry out any checks on any of its users and gives no warranty that any information relating to any of its users is accurate.

You are solely responsible for any content that you post, send or receive through the Service.

You are also solely responsible for taking all appropriate safety precautions in connection with your use of the Service and in communicating with other users.

Please report any behaviour you encounter which is in breach of these Terms to dating including any behaviour which may be harmful, threatening, harassing or unlawful.

  1. Intellectual Property

Company is the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We reserve the right to pursue legal action against anyone who violates these Terms.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

  1. Disclaimer and Limitation of Liability

NOTHING IN THESE TERMS OF USE EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY ENGLISH LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO OUR SITE OR ANY CONTENT ON IT, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO ANY USER FOR ANY LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH:

  • USE OF, OR INABILITY TO USE, OUR SITE;
  • USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON OUR SITE; OR
  • YOUR APPOINTMENT, INSTRUCTION OR USE OF SUPPLIERS OR OTHER PERSONS FOUND THROUGH OR AS A RESULT OF USING OUR SITE.

PLEASE NOTE IN PARTICULAR THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR:

  • LOSS OF PROFITS, SALES, BUSINESS, REVENUE OR EARNINGS;
  • BUSINESS INTERRUPTION;
  • LOSS OF ANTICIPATED SAVINGS;
  • LOSS OF BUSINESS OPPORTUNITY, GOODWILL OR REPUTATION; OR
  • ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A VIRUS, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR TO YOUR DOWNLOADING OF ANY CONTENT ON IT, OR ON ANY WEBSITE LINKED TO IT.

WE ASSUME NO RESPONSIBILITY FOR THE CONTENT OF WEBSITES LINKED ON OUR SITE. SUCH LINKS SHOULD NOT BE INTERPRETED AS ENDORSEMENT BY US OF THOSE LINKED WEBSITES. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT MAY ARISE FROM YOUR USE OF THEM.

  1. Indemnity

You agree, to the extent permitted under applicable law, to indemnify Company, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, loses, costs, liabilities and expenses, including legal expenses, due to, arising out of, or relating in any way to your use of the Services, any content that you post, or your breach of these Terms.

  1. Miscellaneous

12.1. Entire Agreement

These Terms contain the entire agreement between you and Company regarding the use of the Service. If any provision of these Terms are held invalid, the remainder of the Terms shall continue in full force and effect. Any failure by Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.2. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of law or arbitrator (as applicable) with binding authority, then the remaining provisions shall not be affected, and the said court of law shall reform the invalidated or unenforceable term or condition to the maximum extent permitted under the law and consistent with the intent of these Terms.

12.3 Amendment

We may supplement, amend or otherwise modify these Terms at any time. Such modifications will be posted on this or a similar page of the Site, or sent to you by e-mail, as applicable. Your continuing visit, access, registration or use of the Site reaffirms your acceptance and agreement in each instance.

  1. Governing law

The present Terms, and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to the Terms, shall be governed by and construed in accordance with the law of the Czech republic.

The parties irrevocably agree that if any dispute arises between or among the Parties, and it is not resolved, the Parties shall first proceed in good faith to submit the matter to mediation. Costs related to mediation shall be mutually shared between or among the Parties. Unless otherwise agreed in mediation, the Parties retain their rights to proceed to arbitration or litigation.

After having made use of mediation, Parties irrevocably agree that the competent Court of Prague shall have exclusive jurisdiction to hear, settle and/or determine any dispute, controversy or claim (including any non-contractual dispute, controversy or claim) arising out of or in connection with the present Terms, including any question regarding its existence, validity, formation or termination.

  1. Contact Information

Should you have any questions, complaints, or claims with respect to the Terms, please contact us : [email protected]

PLEASE NOTE THAT THIS MAIL ADDRESS IS NOT FOR CUSTOMER CARE CLAIMS AND NO CUSTOMER CARE CLAIM WILL BE PROCESSED USING THIS MAIL ADDRESS.

FOR CUSTOMER CARE CLAIMS PLEASE CONSULT WITH THE SPECIFIC PORTAL MAIL ADDRESS.

The Company does not provide any guaranteed response time, but will make a good faith effort to answer questions within five (5) business days.